Marks team provides exceptional and personalized service --the best we have ever used. No more dealerships for us!
Scheduled service completed on time. Appreciate being taken care of
very satisfied ,, friendly and helpful and I will be recommending your services to everyone ,,, really content with have a loaner car ,,,, and the detailing was a good bonus surprise,,, Perks make a difference ,,,
I had my emissions testing done here on the fly and everyone was so accommodating, courteous, professional and very informative. Amy was kind enough to even look for best prices for tires for me! This is my first time at Mark's, doubt it will be my last! Thank you!
The best service in Oakville !!!!
Great service! They provided a loaner car free of charge and even washed my car inside and out after it was serviced! Great touch and I will use them again for sure.
As a Certified Customer Service Professional, wherever I go, I am always looking for quality Customer Service and assessing the five dimensions of exceptional Customer Service. Reliability: Capacity to deliver the service with accuracy, professionalism and effectiveness Tangibility: Facilities where you deliver the service Speed of response: Time and willingness with requirements are answered Safety: Knowledge of the product, service, processes, rules Empathy: Ability to understand other people feelings and problems I think at Mar’s Auto Service, Customer Service is part of their DNA.
I would highly recommend Mark's! Super friendly and efficient service, a pleasure to deal with!
Took my car in for a problem with a tire. I expected to pay between $20.00 and $40.00 for the repair. I was contacted in a timely manner and advised the tire was defective. They put my spare on, put the damaged tire in my trunk. When I picked up my car, I was pleasantly surprised to no charge and my car was cleaned inside and out.
Great service. Staff are very friendly and professional. Convenient pick up and drop off service offering.