My factory warranty and service package at Audi expired and as a result, I was in need of a trusted service centre. After some research, I decided to try Marks. My first impression was very positive. I was looking for a company that provided good service, timeliness, responsiveness and trusted advice. While my first service was a simple oil change and inspection, the staff at Marks hit all of my key criteria. I plan to return for more complex service when the need arises.