Oakville Auto Repair

After reviewing the positive reviews, I decided to give a first time visit to service my new car, for a standard oil change. Paul, a service advisor, showed me the garage, gave me all the details around the shop. What a great customer experience to be heard but also have a long term vision to be customer obsessed. I will take my second car to the shop to have the team provide an assessment of what needs to be maintained as well. Looking forward to building a long lasting partnership with Mark's Auto Service. Thanks again.

Honest. Ethical. Thorough. Friendly. Efficient. Passionate about what they do.

One cannot go wrong for chossing Mark's Auto.I myself having been going to Mark's Auto for several years now. No they do not due valet service instead they have loner vehicles..Beat That...!!!

I had to get my Splash Shield Clipped back on and ended up needing a huge fix for something else because my engine light went on. I got an appointment the next day after I called 👍🏻 & Paul was SO helpful and informative. I was updated throughout the entire day regarding my vehicle via phone/text and was sent a link to view my maintenance progress including photos, descriptions and recommendations of what needed to be fixed. Paul was genuinely happy to help and explain everything to me in detail. I will be going back for sure!

I sorry we missed getting a coffee on January 11 I had wanted to tell you how much I appreciate your shop and people. My family has had a few repairs recently. The 2016 Dodge transmission, the 2010 Toyota high speed flat and the Honda transmission flush Thank you to your team. Great work and the peace of mind knowing that if I have a auto problem, your team can fix it quickly. Thank you Thomas Moore

Several days ago my vehicle’s brakes suddenly and very quickly disappeared. Fortunately there was still a little braking ability to get me home safely. I had a very hectic week scheduled and this situation was certainly putting a monkey wrench over all my plans. I proceeded to google local auto repair establishments and began calling them with very little to no luck in finding anyone who could help me out in a reasonable emergency situation timeline. Many responses were….sorry, were short staffed, sorry, we’re fully booked…not one of them showing any concern or care. After about 5 different calls I came across Marks Auto Service and called them. Mark answered the phone and I proceeded to explain my situation. Mark was extremely gracious and genuinely concerned. He explained that if I got the car there he could look at it that very afternoon to establish a diagnosis. He also mentioned that he could offer me a complimentary loaner vehicle at no charge….PERFECT! Long story short, my vehicle was diagnosed along with several other much needed service suggestions. Despite the complexity of the original brake issue involving parts to be ordered and the labour intensity surrounding this repair they came through in flying colours with the estimated timeline. Marks Auto Service gets it…they excel in customer service and genuine care and operate in a very thorough and professional manner. Any further service issues in the future along with scheduled maintenance on my vehicle will only be through Marks Auto Service. Thank you Mark!

Very thorough and honest.

Professional service from start to finish.

Consistently great service and advice. Thanks again