Oakville Auto Repair

Good Mechanics can be hard to find, but I feel my search is over after finding Marks. From the great customer service at the front desk to the fair pricing and excellent mechanics I was very impressed. I took my car in knowing that there were some issues and after the fast and thorough inspection I was given a very detailed report via text/email. It not only showed pictures of of my own engine/parts etc, but also their function which is especially helpful for those not as knowledgeable about cars. They broke down the findings into 3 categories. Areas that they felt needed to be addressed immediately, things that were important but could wait and the parts that were good. There was zero pressure to move forward with anything and the receptionist, who is very knowledgeable, was able to answer any questions on the spot. The last nice touch was that they had a picture of the mechanic as well as their accreditation. For me this is huge! It puts a face to the work being done on your car which helps personalise the experience, especially when you are spending larger amounts of money. You know who your doctor is, makes sense you know the person helping to keep your car healthy as well! While I don't hope to be back anytime soon for mechanical issues, I know if I do need anything I will be in good hands!

Good Mechanics can be hard to find, but I feel my search is over after finding Marks. From the great customer service at the front desk to the fair pricing and excellent mechanics I was very impressed. I took my car in knowing that there were some issues and after the fast and thorough inspection I was given a very detailed report via text/email. It not only showed pictures of of my own engine/parts etc, but also their function which is especially helpful for those not as knowledgeable about cars. They broke down the findings into 3 categories. Areas that they felt needed to be addressed immediately, things that were important but could wait and the parts that were good. There was zero pressure to move forward with anything and the receptionist, who is very knowledgeable, was able to answer any questions on the spot. The last nice touch was that they had a picture of the mechanic as well as their accreditation. For me this is huge! It puts a face to the work being done on your car which helps personalise the experience, especially when you are spending larger amounts of money. You know who your doctor is, makes sense you know the person helping to keep your car healthy as well! While I don't hope to be back anytime soon for mechanical issues, I know if I do need anything I will be in good hands!

First time dealing with Mark's Auto Service this week and I will definitely bring my Mercedes back to them. Very professional and knowledgeable team and a thank you to Michelle at the front counter who was great!

Great Service Friendly staff We have been at Marks for over 10 years So what does that tell yoy

very quick turn on my repair, appreciated as i had travel constraints.

Thank you....a job well done.

I am always satisfied with the level of service, expertise and professionalism that is given to me. Always reliable and a detailed report with pictures is wonderful to be able to see the concern that is being addressed and the follow up with repairs that are completed. All the staff and courteous and professional to speak with.

Job was done perfect as always. They do the right thing without deviating.

I walked in at Mark's and enquired about oil change for my van .initially I went to the back workshop and the gentleman answer to my enquiries was what prompted me to go ti the front. He was very accommodating and polite. So I went to Michelle ar the front desk and asked about oil change and she was extremely helpful to and got me in and voila after 45 minutes I was good to go.