Just moved to Oakville and needed an independent auto mechanic to service my Mini Cooper S. I dealt with Paul who was very prompt to respond to my inquiries, ordered the parts I needed and was really pleasant to deal with when I bought my car in on the day of my appointment. No surprises, no pressure, and I was kept informed of the progress and pickup time for my car through text messages, that included completed work and informative pics. Overall a great experience and I will be glad to bring my car back to Mark's Auto Service going forward.