About Our Team
The backbone of our operation.
We feel that the most important asset of our business is our employees and their ability to satisfy our customers’ automotive service and repair needs. We work hard to provide an enjoyable working atmosphere and pay our Technicians fair wages. We want their number one focus to be on fixing our customers’ vehicles, taking the time that is needed to do the job right, the first time. In addition, our knowledgeable and friendly service advisors are always ready and quick to help our customers. It is a team effort, and we appreciate the contribution made by each member of our staff.
Amory RamroopService Advisor Say it with me...A More EH. Or like the Frank Sinatra song...That's Amore'! I have been with Mark's Auto Service for over 4 years now and Customers still can't pronounce my name! But it's Ok In my spare time I like camping, fishing and "playing with" remote control Cars and planes with my wife and 3 kids. See you at the shop
Shawn EdwardsService Technician, Drive Clean Inspector & Drive Clean Repair Expert I have been working with Mark for over 10 years now. I became interested in the automotive trade in high school. I attended M.M. Robinson H.S. in Burlington where I grew up. I graduated in 1990 and received a Certificate of Academic Achievement in mathematics for technology, machine shop and automotive courses. I attended Mohawk College and was employed at a local dealership. After a four year period, I received my Certificate of Qualification in 1997 with my inter-provincial qualifications. With lots of hard work, I also received my certificate in the safe handling of Ozone Depleting Substances, Drive Clean Emissions Inspector and Repair certificate. After working in some repair facilities, I decided to get into the technical aspects of the automotive trade. That is where Mark comes in. His facility repairs a lot of drivability problems that stump other shops. Thanks to his mentoring, I have become an automotive electronics specialist. I love the high-tech end of the trade and enjoy working with those electrons. I spend a lot of time keeping on top of technology, and I am always learning and growing as a technician. Technology never stops, neither can we. In my spare time I enjoy restoring my 1943 Ford 3/4 ton army truck. I have also helped restore a 1943 WIlly’s MB army jeep that belongs to my grandfather. If I’m not working on vehicles. I also have my certificate of proficiency in amateur radio. That allows me to learn a great deal about the rest of the world. Talking to other radio enthusiasts around the world is a great experience. Take care, and happy motoring. Don’t forget to stop by for an oil change, and take a tour of the shop.
Steve HandojoService Technician, Drive Clean Inspector & Drive Clean Repair Expert Hello, I was born and raised in Indonesia, but I have been living in the Toronto area since 1999. I graduated from The Automotive Technology Centre in 2005. I joined the team at Mark’s Auto Service shortly after and continued my training attending Mohawk College in Hamilton for mechanic's My experience here has been great; everything’s been going well as I"ve been learning from Mark and Shawn. I feel these guys are really good at what they do. Best of all, Marks Auto Service has top of the line equipment and tools to work with. What makes Marks Auto Service so great for me is that I can be around what I love...cars! I have a true passion for them, and own a beauty myself. My hobbies include camping, skiing, fishing, dancing and racing. I am looking forward to seeing you in the shop.
Adrian WongService Technician, Drive Clean Inspector & Courtesy Shuttle Operator Hello to all of our wonderful customers, I am Adrian Wong. I found my start as a Co-op student, being recommended by a teacher with high regards about Mark Bergasse of Marks Auto Service. Upon graduation of my in school training at Niagara College, I was blessed with the opportunity to return to this place that I have learned so much at. I have completed the Automotive Technician Apprenticeship with an Inter-provincial seal! being as knowledgeable as all of the great Technicians I work alongside with. Being a full time employee here has opened my eyes to a lot of new experiences and has taught me many skills regarding auto servicing and customer service, from simple details such as ensuring all customer vehicles are clean, to solutions for a seized part. I am always driven to learn the trade and gain experience from helping and watching my mentors Mark, Shawn, and Steve, all of whom I look up to very much. In the summer months I can be found at the local race track driving in various track day events, while snowboarding over the winter season. But whether I’m driving, snowboarding, or admiring from afar, my dedication and enthusiasm will always have cars on my mind. Thank you for choosing us as your car care specialists, we look forward to serving you soon.
Amy StewartCustomer Service, Assistant Advisor I am that friendly voice on the phone when you call. The automotive field is very exciting and a whole new profession for me.